Track Your Order

Where's My Order?

We know you're excited to get your yarn! Use the link below to check the latest status of your shipment.

Track via Your Order Confirmation Email

The easiest way to track your order is through the shipping confirmation email we sent you — it contains a direct tracking link from the carrier. Simply click that link to see real-time updates.

Track via Your Account

1. Log in to your Yarn Magic account.
2. Go to Order History and select your order.
3. Click the Track Shipment link next to your order.

Track via Order Status Page

If you checked out as a guest, you can view your order status using the link in your original order confirmation email. Look for the "View your order" button.

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No Tracking Number Yet?

Tracking numbers are sent once your order has been dispatched from our warehouse. If you haven't received a tracking email within 3 business days of placing your order, please check your spam/junk folder first.

Still no luck? We're happy to help — contact us at katt@yarnmagic.com.au or visit our Contact page and we'll look into it for you.

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Frequently Asked Questions

How long does shipping take?
Most Australian orders arrive within 3–7 business days. You'll receive a tracking number once your parcel is on its way.

My tracking shows no movement — what should I do?
Tracking can sometimes take 24–48 hours to update after dispatch. If there's been no movement after 5 business days, please get in touch with us.

Can I change my delivery address?
We're only able to update your address before your order has been dispatched. Contact us as soon as possible and we'll do our best to help.